The ADA's Effective Communication Requirements in Healthcare Settings

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The ADA's Effective Communication Requirements in Healthcare Settings

Date:  Thursday, June 26, 2025
Time:  7:00 PM
Via Zoom:  Register here: https://us02web.zoom.us/meeting/register/ltmxBdC5QpqXRHUWfrq6DQ

ASL Interpreters and CART provided.  If you need other accommodations, please let us know.

About the Workshop:

Did you know that healthcare providers must ensure effective communication with Deaf, Hard of Hearing, and other patients with disabilities? This session will break down how the Americans with Disabilities Act (ADA) applies in healthcare settings, from hospitals to telehealth - and what your rights and responsibilities are.

Topics include:

• * What "effective communication" means under the ADA
• * Why qualified interpreters and CART services matter
• * What healthcare providers must not do:
•  - Refuse service based on a communication need
  - Charge for auxiliary aids
  - Require you to bring your own interpreter
  - Rely on family or staff to interpret

Meet the Presenter:

Steven E. Gordon, JD is a nationally recognized ADA expert and former Civil Rights Enforcement Coordinator the the U.S. Attorney's Office in the Eastern District of Virginia. With 32+ years in federal service, Mr. Gordon has led ADA enforcement efforts, educated national audiences, and helped create a peer group for ADA compliance in healthcare. He's been honored by the Arc of Loudoun, Here2Hear, and the Alexandria Commission on Persons with Disabilities.

Contact Us:
info@nvrc.org
703-352-9055 voice / 571-350-8656 VP
www.nvrc.org

Download flyer here.