By Adrija Bose
When Salman, an Uber driver in Mumbai, could not take calls from passengers, customers would cancel his ride. He would also have to text every rider to let them know that he’s deaf, which caused delays when picking up his riders.
Uber just made life easier for him and several drivers across the world who are deaf or hard of hearing.
An update to the taxi-hailing app, which was launched in Chicago, Los Angeles, San Francisco and Washington, D.C., has now gone live in India.
While there has been no official announcement on this yet, Uber has confirmed this development in India.
So, how does the app work?