FCC Closed Captioning - Archive

NVRC- IPR Files Update to FCC IP Closed Captioned Complaint against Amazon

April 18, 2013 in Captioning / Relay, Community News

IPR Files Update to FCC IP Closed Complaint against Amazon

From Institute for Public Representation, Georgetown University Law Center, 4/18/2013

In December, IPR filed a complaint on behalf of several deaf and hard of hearing consumer groups against Amazon.com, alleging violations of the Federal Communications Commission’s rules requiring closed captioning for Internet Protocol (“IP”)-delivered video programming. Amazon responded to the complaint, admitting to delivering covered programming without captions but offering a myriad of excuses for doing so. Yesterday, IPR filed a response to Amazon, drafted by IPR student Margarita Varona, on behalf of IPR’s client, Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) and several other deaf and hard of hearing consumer groups, including the National Association of the Deaf (NAD), the Deaf and Hard of Hearing Consumer Advocacy Network (DHHCAN), the Association of Late-Deafened Adults (ALDA), the Hearing Loss Association of America (HLAA), the California Coalition of Agencies Serving the Deaf and Hard of Hearing (CCASDHH), and the Cerebral Palsy and Deaf Organization (CPADO). Based on observations made by Dr. Christian Vogler, Director of the Technology Access Program (TAP) at Gallaudet University, the response noted that Amazon has continued to violate the IP captioning rules and urged the FCC to impose substantial sanctions against Amazon.

§  Consumer Groups’ Response to Amazon

§  Amazon’s Response to Complaint

§  Consumer Groups’ Complaint


 

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