EEOC - Archive

EEOC Launches Direct Video Access to ASL Speakers for the Deaf and Hard of Hearing

December 16, 2015 in Community News, Employment

 

 

PRESS RELEASE
12-11-15

WASHINGTON – The U.S. Equal Employment Opportunity Commission (EEOC) announced today it is launching a new service that will enable individuals who are deaf and hard of hearing whose primary language is American Sign Language (ASL) to communicate directly with agency staff about issues of discrimination they may be facing. EEOC information intake representatives who are fluent in ASL will be available to answer questions and guide callers through the process of filing a charge of discrimination using videophones.

Previously, individuals who were deaf and or hard of hearing relied on an interpreter using relay services when they contacted EEOC. This new system provides direct access to an EEOC employee who can answer the caller’s question in ASL over a videophone.

EEOC is only the third federal agency-after the Federal Communications Commission and the Small Business Administration-to provide this direct access to the public.

“EEOC is proud to strengthen our service to the deaf and hard of hearing community and provide a more effective way for individuals to connect with our agency,” said EEOC Chair Jenny R. Yang. “This enhanced means of communication helps to ensure that all individuals have access to EEOC resources on employment rights and responsibilities.”

Carrie St. Cyr, one of the ASL information intake representatives who will answer the videophones, said, “About 98 percent of people who are deaf and hard of hearing use videophones. Now, when those individuals call EEOC, they will now be able to communicate face to face with a staff member who speaks their native language and whose gestures, body language, and expressions they can read easily.”

Deaf and of hard of hearing callers can access the toll free ASL direct video line at 844-234-5122, between 7 a.m. and 6 p.m. ET, Monday through Friday.

EEOC is responsible for enforcing federal laws against employment discrimination.  Further information about the agency is available at www.eeoc.gov.

See ASL Video

URGENT!! Position opening at EEOC in DC only

September 10, 2015 in Community News, Employment

 

 

Agency:
Equal Employment Opportunity Commission

Job Title:
Information Intake Representative (American Sign Language) Series & Grade: GS-1802-05 Duty Station: Washington, DC

Closing Date: September 15, 2015

Key Requirements:

1) Ability to work in a busy work environment;
2) Ability to search content resources to identify the appropriate information needed to answer callers’ questions and/or determine where to direct/refer them;
3) Ability to research materials and verify information;
4) Ability to effectively communicate in ASL and in written English;
5) Ability to analyze issues in order to make decisions and appropriately resolve problems;
6) Ability to accurately convey information to the public;

7) Ability to strictly follow approved processes and procedures; and
8) Ability to use web-based applications and navigate through multiple computer applications.

DOWNLOAD – ASL EEOC IIR position description

EEOC Lawsuit Against FedEx Ground on behalf of Deaf and Hard-of-Hearing

November 20, 2014 in Disability Law, Transportation

 

 

The United States Equal Employment Opportunity Commission (“EEOC”) recently filed a nationwide lawsuit against FedEx Ground Package System, Inc. (“FedEx Ground”) alleging that FedEx Ground discriminated against deaf or hard-of-hearing Package Handlers or applicants for the Package Handler position in violation of the Americans with Disabilities Act (“ADA”).  EEOC alleges that FedEx Ground violated the ADA by, for example, failing to provide deaf or hard-of-hearing Package Handler applicants or employees with effective communication accommodations during the hiring process, in orientation and training, and for work-related meetings and communications.   You can find more information about this lawsuit at http://www.eeoc.gov/eeoc/newsroom/release/10-10-14.cfm.

We are attempting to reach deaf or hard-of-hearing individuals nationwide who may have applied for, or worked as, a Package Handler with FedEx Ground and who may be covered by the lawsuit.  We would appreciate your assistance in circulating information about this lawsuit to your members, including by posting about it on your website and including it in newsletters, e-mails, or other communications with your members.  In notifying your members about this lawsuit, we ask that you include the following link – http://www.eeoc.gov/eeoc/litigation/fedex.cfm – which contains an ASL informational video about the lawsuit.  Persons who think they are covered by the lawsuit should contact the EEOC by e-mailing fedexgroundlawsuit@eeoc.gov or by leaving a message, through Video Relay Service, at 215-440-2670.

If you have any questions, please do not hesitate to contact me.

Thank You.
___________________________

Thomas D. Rethage, Jr.
Senior Trial Attorney
U.S. Equal Employment
Opportunity Commission
801 Market St., Suite 1300
Philadelphia, PA 19107-3127
Ph: 215.440.2683
Fax: 215.440.2848

 

 

Fedex Accused of Discriminating Against the Deaf

October 14, 2014 in Advocacy & Access, Employment

 

 

The Equal Employment Opportunity Commission has filed a lawsuit charging that FedEx discriminated for years against deaf and partly deaf workers and applicants. The lawsuit was filed in United States District Court in Baltimore and announced on Friday. The E.E.O.C. says FedEx did not provide American Sign Language interpretation or closed-captioned training videos during mandatory tours and new-hire orientation or during staff and safety meetings. The lawsuit arose from 19 discrimination charges filed nationwide. FedEx says that it is committed to fair and equal treatment of employees and that the E.E.O.C.’s claims are misleading.

EEOC Disability Symposium on Sept. 26

September 23, 2013 in Community Events, Disability Law, Employment

EEOC TO HOLD DISABILITY SYMPOSIUM ON SEPT. 26
Sen. Tom Harkin to Headline Discussion in Commemoration of 40th Anniversary
of the Rehabilitation Act of 1973

 

From AccessInfo@fcc.gov

WASHINGTON –  On Thursday, Sept. 26, the U.S. Equal Employment Opportunity Commission (EEOC) and the U.S. Department of Labor will hold a public symposium from 12-5 p.m. entitled “The Past, Present, and Future of the Rehabilitation Act” at EEOC headquarters at 131 M Street, NE Washington, D.C. 20507.

Distinguished speakers will include Senator Tom Harkin (D-Iowa), as well as EEOC Chair Jacqueline Berrien, Commissioner Chai Feldblum, and other experts on disability issues. Other invited speakers include:

  • Debra Carr, Director of the Division of Policy, Planning and Program Development for the Office of the Federal Contract Compliance Programs, U.S. Dept. of Labor
  • Judith Heumann, Special Advisor, International Disability Rights, U.S. Dept. of State
  • Claudia Gordon, Public Engagement Advisor on Disability, Office of Public Engagement, The White House
  • Jeff Rosen, Chairperson, National Council on Disability
  • John Wodatch, retired Chief, Disability Rights Section, Civil Rights Division, U.S. Dept. of Justice
  • Robert Silverstein, Attorney, Powers, Pyles, Sutter & Verville PC
  • Ruby Moore, Executive Director, The Georgia Advocacy Office

Organizations who have an interest in the employment of individuals with disabilities will also exhibit in the hall outside of the symposium, beginning at noon. To reserve a space, e-mail RSVPAnderson@eeoc.gov.

Seating for the event is limited, so you must RSVP and request any accommodations by sending an e-mail to FederalTrainingandOutreach@eeoc.gov and typing “Rehab Act Event RSVP” in the subject line.  It is suggested that visitors arrive 30 minutes before the event begins in order to be processed through security and escorted to the meeting room.  The event agenda is subject to revision.

The EEOC is the federal government agency responsible for enforcing anti-discrimination laws in the workplace.  Further information about the EEOC is available at www.eeoc.gov.

 


Distributed 2013 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), 3951 Pender Drive, Suite 130, Fairfax, VA 22030; www.nvrc.org; 703-352-9055 V, 703-352-9056 TTY, 703-352-9058 Fax. Items in this newsletter are provided for information purposes only; NVRC does not endorse products or services. You do not need permission to share this information, but please be sure to credit NVRC.  This news service is free of charge, but donations are greatly appreciated.

EEOC Sues Toys R Us for Discrimating Against Deaf Job Applicant

March 22, 2013 in Advocacy & Access, Community News, Employment

EEOC Sues Toys “R” Us for Disability Discrimination
Retailer  Refused to Provide Accommodation or Hire Deaf Applicant, Federal Agency Says

Press release from U.S. EEOC, 3/19/2013

BALTIMORE –  Toys “R” Us, Inc., one of the world’s largest retailers of toys and juvenile products, violated federal  law when it first refused to provide an interpreter for a deaf applicant and  then failed to hire her, the U.S Equal Employment Opportunity Commission  (EEOC) charged in a lawsuit it announced today.

The EEOC charged that Shakirra Thomas, who is deaf, applied for a team member position at the retailer’s  Columbia, Md., store in October 2011. Thomas communicates by using American Sign Language, reading lips and  through written word.  When the company  contacted Thomas to attend a group interview, Thomas’ mother advised that Thomas was deaf and requested the company to provide an interpreter for the  interview. The retailer refused and said  that if Thomas wished to attend a group interview in November 2011, then she  would have to provide her own interpreter, the EEOC alleges.

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