Canada - Archive

Deaf Canadians fear loss of televised, captioned election debates

May 28, 2015 in Captioning / Relay, Community News



Times Colonist
The Canadian Press
May 27, 2015

OTTAWA – Deaf and hard-of-hearing Canadians fear their needs as voting citizens might be lost in the shuffle in the coming election campaign as the federal parties squabble over the formats and hosts of the leaders’ debates.

The proposal by the major TV networks, put to the federal parties, includes closed captioning in both French and English — as has been the case in previous debates.

However, the Conservative Party of Canada has rejected the proposal from the so-called broadcast consortium, which includes CBC/Radio-Canada, Global News and CTV.

As a result, the televised debates are in limbo; it’s not clear whether the opposition parties would bother with a faceoff that doesn’t include the prime minister.

The Conservatives have emphasized their desire for different formats, citing the fact many Canadians no longer watch traditional TV. But broadcasters are required by regulation to include closed captioning with their programming, even during commercials.

Will new debate proposals from Maclean’s magazine, the Globe and Mail/Google Canada, the Munk Debates and others include services for the hearing impaired?

Read more . . . Canadians captions

“TEXT with 9-1-1” launched in Kingston area for persons with hearing loss, speech impairments

March 30, 2015 in Community News



Kingston, Ontario
Mar 25, 2015

Kingston Heritage

The Kingston Police has launched a new program making it possible for the deaf, deafened, hard of hearing or speech impaired (DHHSI) community to communicate with emergency 911 services.

On March 24, they announced the launch of Text-9-1-1, which allows members of the DHHSI community to call 9-1-1 during an emergency and converse with an operator using text message rather than by voice. Specialized software will allow the 9-1-1 communications staff to recognize the call as coming from a registered phone, associated with the DHHSI community, and text back and forth with the caller to address the emergency. There will be no need for a caller to be able to speak or hear.

Read More  . . . Text 911

Toronto police launch text 9-1-1 service for hearing impaired

December 9, 2014 in Advocacy & Access, Emergency Preparedness



Global News
By David Shum
Web Producer

TORONTO – Toronto police, along with emergency services partners, have announced the “T9-1-1″ texting service is now available in the City of Toronto.

T9-1-1 is a service that allows members of the public with hearing and speech impairments to call 9-1-1 during an emergency and interact with a 9-1-1 call-taker by text message.

Police say members of the deaf, hard of hearing and speech impaired (DHHSI) community must register with their wireless service provider to be eligible to use this service.

A special application allows the 9-1-1 call-taker to recognize the call as coming from a registered cell phone associated with a DHHSI member.

Police also want to remind people that they can only access 9-1-1 services from their registered cell phone and only in parts of Canada where the service has been deployed.

Watch Video



Canada Gets Text to 9-1-1 Service

March 24, 2014 in Emergency Preparedness

Specialized 9-1-1 text service now available



MARCH 23, 2014

E-Comm, the 9-1-1 answer point serving Metro Vancouver, Sunshine Coast and other parts of southwest B.C. has launched Canada’s first Text with 9-1-1 (T9-1-1) service for members of the deaf, hard-of-hearing and speech impaired (DHHSI) community, in conjunction with its emergency-service partners.

The specialized text messaging system means any DHHSI person in E-Comm’s service area who has pre-registered their cell phone for the service will be able to communicate with police, fire and ambulance call-takers in case of emergency. Read more . . . →