Stephanie Ulmer Joins Hamilton Relay and VDDHH as Virginia Relay Captioned Telephone Outreach Coordinator
RICHMOND, VA. – The Virginia Department for the Deaf and Hard of Hearing (VDDHH) and Hamilton Relay, Virginia’s captioned telephone (CapTel®) service provider, recently announced that Stephanie Ulmer has been hired as Virginia Relay Captioned Telephone Outreach Coordinator. In her new position, Stephanie will provide outreach support and education services for the entire Commonwealth of Virginia to raise awareness of the CapTel services available through Virginia Relay. Virginia Relay is a free public service that enables people who are deaf, hard of hearing, deaf-blind or who have difficulty speaking to place and receive telephone calls.
Ulmer is highly experienced in business and customer service within the health care field. Previously, she worked for the District 19 Community Services Board as administrative associate in Child and Adolescent Services. She currently resides in Prince George, Va.
“I am looking forward to shifting my focus to marketing,” says Ulmer. “I am excited to have the opportunity to travel and meet people throughout Virginia and educate them about the life-changing benefits CapTel provides for individuals who have difficulty hearing over the phone.”
CapTel is designed specifically for people who have difficulty hearing over the telephone. Using a CapTel phone, users speak directly to the other person and are able to listen while reading word-for-word captions of what’s said to them during phone conversations. Behind the scenes, captions are generated by a specially-trained Captioning Assistant using state-of-the-art voice recognition software. Captions appear on the CapTel phone’s display screen nearly simultaneously to the spoken word, adding clarity and confidence in using the phone to communicate with friends, family and businesses.
Virginia residents are eligible to purchase CapTel phones at a special reduced rate of $75 through Virginia Relay. CapTel phones are also available at no cost to people who qualify medically and financially through Virginia’s Technology Assistance Program (TAP). For more information, please visit www.varelay.org or contact Stephanie Ulmer at firstname.lastname@example.org.
About Virginia Relay
Virginia Relay and the Virginia Department for the Deaf and Hard of Hearing (VDDHH) provide the most up-to-date technologies and assistive devices to enable people who are deaf, hard of hearing, deaf-blind and speech-impaired to communicate via a standard telephone network. Virginia Relay services are easily accessible to anyone by dialing 7-1-1. For more information on Virginia Relay and its services, please visit www.varelay.org, or call VDDHH at 804-662-9502 v/t.
About Hamilton Relay
Hamilton Relay provides contracted Traditional Relay and/or Captioned Telephone services to 17 states, the District of Columbia and the Island of Saipan, and is a provider of Internet-based Captioned Telephone services nationwide. More information is available at www.hamiltonrelay.com.