Wegmans installs stations to assist customers with hearing loss
JANUARY 7TH 2016
Rochester, N.Y. – Local Wegmans Food Markets have begun installing induction hearing loop stations at its stores at pharmacy counters, customer service desks and designated checkout lanes to assist customers with hearing loss.
17 stores currently have these hearing assistance systems, including at least one store in each of the six states where Wegmans operates.
More stations will be added in 2016, working toward a goal of having hearing loop systems in all stores by the end of the year.
“The beauty of induction loops is that they’re so unobtrusive,” said Matt Sawyer, whose information technology team at Wegmans is working on the installation project. “They help those who can benefit, while others in the area are usually unaware of the hearing loop’s presence. Those with hearing loss don’t have to ask others to speak up because the system helps them hear speech more clearly.”
WHEC, Rochester, NY
Watch Captioned VIDEO FROM 04/04/2015
By: Amanda Ciavarri