Feds cite Henrico Amtrak station for violating deaf man’s rights

September 1, 2015 in Advocacy & Access, Hearing Loss & Deafness

 

 

 

Fredericksburg.com
Associated Press
September 1, 2015

RICHMOND — The Federal Railroad Administration has cited an Amtrak station in Henrico County for violating a deaf man’s rights under the Americans With Disabilities Act.

The agency said the station on Staples Mill Road lacked required public telephone technology for people who are deaf or hard of hearing.

The agency also said the station doesn’t provide a visual information system to update passengers about delays and schedule changes.

The Richmond Times-Dispatch (http://bit.ly/1MZWuyw ) reports that disAbility Law Center of Virginia director Colleen Miller announced the agency’s findings on Monday. The center had filed a complaint on behalf of Gary W. Talley of Petersburg.

Talley says announcements of train delays often are made by loudspeaker.

Amtrak told the federal agency that it’s taking appropriate action to ensure its operations comply with the law.