Captioned Telephone Services Usability Assessment

August 7, 2015 in Community News, Technology

 

 

We are seeking referrals of individuals to participate in an important study that The MITRE Corporation, a not-for-profit organization, is conducting to assess current Internet Protocol (IP) based Captioned Telephone Services (IP CTS) telecommunications. IP CTS is a combination of CTS and IP Relay that allows a person with hearing loss who can use their own voice and has some residual hearing to speak and listen to another party and simultaneously read captions of what the other party is saying.

We would greatly appreciate your contribution to this important research effort.  Here are three ways you can help:

  • identify potential participant(s)
  • share this request with your network, or
  • sign-up yourself.

This study will assess the IP CTS services and devices from the user’s perspective. Data on the performance of IP CTS and usability feedback from users will be collected to develop a baseline assessment of IP CTS equipment and usability. Follow on studies will test alternative technologies to IP CTS.  Please see the table download PDF for more details. DOWNLOAD – IP CTS Usability Assessment Information

MITRE operates multiple federally funded research and development centers (FFRDCs).  MITRE partners with sponsors to provide innovative practical solutions for some of our nation’s most critical challenges in healthcare, defense and intelligence, aviation, civil systems, homeland security, the judiciary, and cybersecurity.

Please feel free to forward this request to individuals who are hard of hearing, and support organizations who might propose qualified candidate(s) for this important assessment.

Thank you for your time, consideration, and support!

Becca Scollan
Human System Integration, Visualization & Decision Support
MITRE Corporation
rscollan@mitre.org