Gilmore, Texas – Upshur County Commissioners Court on Thursday approved a written communication policy for dealing with the hearing-impaired, a move which County Judge Dean Fowler said means the county will no longer “be under the hand of the (United States) Department of Justice, which is a very good thing.”
Fowler told The Mirror someone filed a complaint against the county under the Americans With Disabilities Act in 2009, and the Justice Department investigated in 2010, the year the county made an agreement with the department to resolve it. That led to courthouse renovations performed in recent years, he said.The new communication policy means county employees will be given instructions on how to communicate with the hearing-impaired, such as passing notes back and forth, Fowler said. If needed, an interpreter can be brought in, he said.
An unnamed Tyler source, which would be paid only when it renders service, would provide sign language when needed, Fowler said. He said the county has only dealt with one such hearing-impaired person in 12 years.
The Gilmer Mirror – Commissioners approve written communication policy for hearing impaired