Job Opening Maryland Relay Captioned Telephone Outreach Coordinator

September 5, 2014 in Community News, Employment

Staffed in Baltimore, MD

Hamilton Relay Services Division in Maryland currently has a full time position open for “Maryland Relay Captioned Telephone Outreach Coordinator”.

For a full job description go to www.workforhamilton.com and complete an online application by September 15, 2014.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage and company paid benefits.  For questions in regards to this position please contact our corporate HR Dept. at: 800.821.1831

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Position summary: This full-time position is responsible for coordinating and implementing outreach activities designed to promote CapTel service and increase the number of customers served by Maryland Relay.  Individual will devote 100% of their time to Maryland Relay and is required to travel throughout the state of Maryland.

Education, Experience and Skills:

  • Bachelor’s degree and two or more years of experience in the design and implementation of public outreach, public relations or related marketing experience are required
  • Experience in the telecommunication field, Traditional Relay Service or Captioned Telephone Service is a strong plus
  • Excellent presentation skills
  • Experience in public relations activities
  • Ability to develop effective outreach and educational campaigns
  • Ability to confidently communicate (oral & written) with a wide variety of audiences
  • Ability to plan, schedule and execute multiple projects
  • Ability to understand and follow directions
  • Strong analytical and interpersonal skills
  • Capacity to develop and maintain effective working relationships with Maryland Relay TAM staff, organizations within the public, private and non-profit sectors
  • Knowledge of and ability to understand various communication modes used by current and potential relay users
  • Familiarity with the user communities that could benefit from relay services:

o   Senior Community

o   Hard of Hearing Community

  • Able to travel alone
  • Captioned Telephone users are encouraged to apply
  • Ability to life up to 50 lbs.