HLAA Exhibitor: Maryland Relay
by Bonnie O’Leary 6/21/11
Many of us are familiar with Virginia Relay, and our neighbors over the border in Maryland also offer a relay service to anyone who is deaf, hard of hearing, speech disabled, or deafblind, and who uses specialized telephone equipment.
Maryland Relay is available for calls using TTY, VCO (Voice Carry-Over), HCO (Hearing Carry-Over), STS (Speech-to-Speech), and the state also offers Spanish Relay for their Spanish speakers. Callers can request Spanish-to-English or English-to-Spanish translation.
Maryland Relay provides free assistive telephone equipment to Maryland residents who meet financial guidelines through its MAT, Maryland Accessible Telecommunications. This service is much like our Technology Assistance Program (TAP) program here in Virginia.
Under the Maryland program, devices available include amplified or captioned telephones, Braille and standard TTYs, hands-free phones or memory dialers. To learn more about the relay system in Maryland, you can contact the lovely Outreach Specialist I spoke to, Sudan Khan, at firstname.lastname@example.org. Or you can visit the website at www.mdrelay.org.